In order to provide the most cohesive and robust equipment and service support, Leedall provides tailored support services. We want our clients to use our solutions effectively, so our Managed Services help you do precisely that.
Leedall’s Managed Services include:
We understand that some AV solutions require on-hand support while others are more easily maintained. We have a fully tailored break/fix offering with service levels and response times to suit your business and budget. To support your business’ operational and technical needs, we have a very trained and highly skilled team available to work on-site or remotely. Our support team is further enhanced by our suppliers allowing us to support all our solutions expertly.
Integrated Monitoring Systems
We all know that prevention is better than cure. Our Integrated Monitoring system allows you to curb potential incidents before they escalate to critical. The Monitoring system also enables faster support and maximum availability of your systems, highlighting problems before they arise.
Audio Visual Advisor
Leedall has a team of AV experts who work with a variety of clients on different Audio Visual requirements. Our team can collaborate with you in developing regular strategic reviews of Audio Visual equipment, Interactive and collaboration tools to best support the strategic direction of your school/organisation’s current needs and future growth. Our recommendations are based on experience, industry trends and by being at the forefront of new technologies and innovative thinking.
Leedall can track your organisation’s support incidents via our own systems or by remotely access your existing platform. This history and tracking system allows us to provide you with better and faster support on incidents.